Resolved after 1 hour 42 minutes, affecting BVN iGree, on March 25, 2026.
We are continuing to investigate the issue. However, please note that only the phone number method is affected. We will provide updates once resolved.
Affected components
Update timeline
- investigating Mar 25, 2026, 04:04 PM UTC
We are currently investigating an issue affecting OTP delivery for BVN iGree. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- investigating Mar 25, 2026, 04:22 PM UTC
We are continuing to investigate the issue. However, please note that only the phone number method is affected. We will provide updates once resolved.
- resolved Mar 25, 2026, 05:46 PM UTC
This incident has been resolved.
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