Resolved after 5 hours 14 minutes, affecting BVN Lookup, on July 9, 2026.
This incident has now been resolved. We appreciate your patience while we worked on resolving this.
Affected components
Update timeline
- identified Jul 09, 2026, 04:18 PM UTC
We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information. We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
- resolved Jul 09, 2026, 09:33 PM UTC
This incident has now been resolved. We appreciate your patience while we worked on resolving this.
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