Resolved after 29 days 15 hours, affecting BVN iGree, on May 20, 2026.
We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs. Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
Affected components
Update timeline
- monitoring May 20, 2026, 03:27 PM UTC
We are currently experiencing an intermittent issue with our provider affecting OTP validation requests. As a result, some users may experience failures when attempting to validate OTPs. Our team is actively monitoring the issue with the provider and working towards a full resolution. We sincerely apologise for any inconvenience this may cause and appreciate your patience.
- resolved Jun 19, 2026, 06:35 AM UTC
This incident has been resolved.
Your product runs on more than Mono
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services