Mono incident

Zenith Bank Downtime [Direct Debit]

Resolved after 22 days 3 hours, affecting Account debit, on September 17, 2026.

investigating Sep 17, 2026, 07:55 AM UTC

We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.

Started
Sep 17, 2026, 07:55 AM UTC
Resolved
Oct 09, 2026, 11:15 AM UTC
Duration
22d 3h
Detected by Pingoru
Sep 17, 2026, 07:55 AM UTC

Affected components

Account debit

Update timeline

  1. investigating Sep 17, 2026, 07:55 AM UTC

    We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.

  2. resolved Oct 09, 2026, 11:15 AM UTC

    This incident has been resolved.

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