Lightspeed incident

C-series webshops are offline due to Internal Server Errors

Critical Vendor's status page →

Resolved after 22 minutes, affecting Lightspeed eCom (Europe) and Lightspeed eCom (North America & Australia), on December 5, 2025.

monitoring Dec 05, 2025, 09:15 AM UTC

A fix has been implemented and we are monitoring the results.

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Started
Dec 05, 2025, 09:05 AM UTC
Resolved
Dec 05, 2025, 09:27 AM UTC
Duration
22m
Detected by Pingoru
Dec 05, 2025, 09:05 AM UTC

Affected components

Lightspeed eCom (Europe)Lightspeed eCom (North America & Australia)

Update timeline

  1. investigating Dec 05, 2025, 09:05 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 05, 2025, 09:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:27 AM UTC

    The incident was due to an external service which has now been resolved

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