Lightspeed experienced a minor incident on October 17, 2026 affecting Sales History, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Sales History
Update timeline
- monitoring Oct 17, 2026, 02:24 AM UTC
We’re investigating an issue that’s causing delays for a small number of Lightspeed (X-Series) retailers when processing sales history in their accounts. Thank you for your patience. We’ll share updates as they become available.
- monitoring Oct 17, 2026, 02:31 AM UTC
We've identified an issue that’s causing delays for a small number of Lightspeed (X-Series) retailers when processing sales history in their accounts. Thank you for your patience. We’ll share updates as they become available.
- resolved Oct 17, 2026, 07:50 AM UTC
The sales history delays have been resolved.