Lightspeed experienced a minor incident on October 7, 2026 affecting POS and KDS, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
POSKDS
Update timeline
- identified Oct 07, 2026, 10:17 AM UTC
The issue has been identified and the fix is being deployed.
- identified Oct 07, 2026, 10:20 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 07, 2026, 12:05 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 07, 2026, 02:46 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 08, 2026, 07:03 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 08, 2026, 03:06 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 09, 2026, 06:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2026, 08:52 AM UTC
This incident has been resolved.