Lightspeed experienced a notice incident on October 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2026, 07:26 AM UTC
Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most online orders would have succeeded with a retry during this time.