Resolved after 35 minutes, affecting Render Dashboard and Render Website and 1 more, on December 5, 2025.
From 08:47 to 09:11 UTC, all incoming web traffic in every region failed to reach services and returned 500 errors instead. Our dashboard and API were down too. Background workers, private services, and cron jobs were not affected. The upstream provider has recovered now, and we’re no longer seeing any issues on our side.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:01 AM UTC
We're investigating services not being accessible
- identified Dec 05, 2025, 09:07 AM UTC
We're experiencing issues with an upstream provider.
- monitoring Dec 05, 2025, 09:20 AM UTC
Access to services is now recovering, and we are continuing to monitor.
- monitoring Dec 05, 2025, 09:20 AM UTC
The upstream provider is recovering, and we’re seeing recovery on our side too.
- resolved Dec 05, 2025, 09:36 AM UTC
From 08:47 to 09:11 UTC, all incoming web traffic in every region failed to reach services and returned 500 errors instead. Our dashboard and API were down too. Background workers, private services, and cron jobs were not affected. The upstream provider has recovered now, and we’re no longer seeing any issues on our side.
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