Lightspeed incident

Lightspeed Payments - Interac payment errors

Resolved after 13 hours 12 minutes, on September 10, 2026.

resolved Sep 10, 2026, 09:34 PM UTC

Completed / Resolved Between 20:16 UTC and 21:28 UTC, Lightspeed Payments experienced elevated error rates and response delays with Interac payment processing. This was caused by a third-party issue on the Interac network external to our systems. The upstream network issue has since been resolved, and Interac processing is fully operational.

Started
Sep 10, 2026, 08:15 AM UTC
Resolved
Sep 10, 2026, 09:28 PM UTC
Duration
13h 12m
Detected by Pingoru
Sep 10, 2026, 08:15 AM UTC

Update timeline

  1. resolved Sep 10, 2026, 09:34 PM UTC

    Completed / Resolved Between 20:16 UTC and 21:28 UTC, Lightspeed Payments experienced elevated error rates and response delays with Interac payment processing. This was caused by a third-party issue on the Interac network external to our systems. The upstream network issue has since been resolved, and Interac processing is fully operational.

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