Legora Outage History

Legora is up right now

Pingoru has recorded 18 incidents for Legora: 18 in the last 12 months and 17 in the last 90 days.

Source: status.legora.com

18incidents recorded
18last 12 months
17last 90 days
110 minutestypical duration

Incidents, newest first

Minor October 29, 2026 Legal Research partly unavailable 36m EU instance

Started Oct 29, 2026, 03:20 PM UTC· resolved Oct 29, 2026, 03:57 PM UTC

  1. investigating Oct 29, 2026, 03:20 PM UTC

    We are investigating an increased error rate for users using Legal Research.

  2. monitoring Oct 29, 2026, 03:47 PM UTC

    We've mitigated the increased error rates and are monitoring the issue.

  3. resolved Oct 29, 2026, 03:57 PM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor October 28, 2026 Increase in error rates and latencies in the EU Region 6m EU instance

Started Oct 28, 2026, 02:39 PM UTC· resolved Oct 28, 2026, 02:45 PM UTC

  1. investigating Oct 28, 2026, 02:39 PM UTC

    We are investigating an increase in error rates and latencies in the EU Region.

  2. resolved Oct 28, 2026, 02:45 PM UTC

    The issue has been resolved and the system is operating normally.

  3. resolved Oct 28, 2026, 02:57 PM UTC

    Between 15:33 and 15:42 CET on October 28, 2026, some users experienced errors or slow responses when accessing Legora in the EU Region. The issue has been resolved and the service is operating normally.

Read the full incident report →

Minor October 20, 2026 Some iManage files are temporarily unavailable in the sidebar 2h 43m

Started Oct 20, 2026, 08:01 PM UTC· resolved Oct 20, 2026, 10:45 PM UTC

  1. identified Oct 20, 2026, 08:01 PM UTC

    We’re working to restore access.

  2. resolved Oct 20, 2026, 10:45 PM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor October 20, 2026 Increased errors in loading Legora owned Skills in EU 50m EU instance

Started Oct 20, 2026, 07:45 AM UTC· resolved Oct 20, 2026, 08:35 AM UTC

  1. investigating Oct 20, 2026, 07:45 AM UTC

    We are investigating an increased error rate in the EU Region.

  2. identified Oct 20, 2026, 08:07 AM UTC

    We identified the cause of the increased increased error rate in the EU Region and are actively mitigating it.

  3. resolved Oct 20, 2026, 08:35 AM UTC

    The issue has been resolved and the service is operating normally.

Read the full incident report →

Minor October 9, 2026 Increased error rate in EU region 2h 13m EU instance

Started Oct 09, 2026, 08:36 AM UTC· resolved Oct 09, 2026, 10:50 AM UTC

  1. investigating Oct 09, 2026, 08:36 AM UTC

    We are investigating reported slowness for some customers on the EU instance.

  2. identified Oct 09, 2026, 08:58 AM UTC

    We identified the cause of the increased increased error rate in the eu region and are actively mitigating it. As an effect of this chat history is temporarily not visible in the app.

  3. monitoring Oct 09, 2026, 09:15 AM UTC

    We mitigated the increased increased error rate and are monitoring the system.

  4. identified Oct 09, 2026, 09:31 AM UTC

    We identified the cause of the increased error rate in the eu region and are actively mitigating it. As an effect of this chat history is temporarily not visible in the app.

  5. identified Oct 09, 2026, 09:35 AM UTC

    We identified the cause of increased slowness and error rates (including failing to log in) in the EU region and are actively working to mitigate it.

  6. monitoring Oct 09, 2026, 09:41 AM UTC

    We mitigated the increased increased latency and error rate in the EU region and are now monitoring the system. Agent chat histories are currently unavailable.

  7. monitoring Oct 09, 2026, 10:01 AM UTC

    Chat histories currently unavailable in EU. We're working to restore them as quickly as possible.

  8. resolved Oct 09, 2026, 10:50 AM UTC

    Chat history access has been restored and the system is operating normally.

Read the full incident report →

Minor September 29, 2026 Increase in failed document processing in the EU Region 3h 35m EU instance

Started Sep 29, 2026, 10:05 AM UTC· resolved Sep 29, 2026, 01:40 PM UTC

  1. investigating Sep 29, 2026, 10:05 AM UTC

    We are investigating an increase in failed document processing in the EU Region

  2. resolved Sep 29, 2026, 01:40 PM UTC

    Between 12:05 and 15:40 CET on September 29, users may have experienced an increase in failed document processing in the EU Region. The issue has been resolved and the service is operating normally.

Read the full incident report →

Minor September 25, 2026 Tabular Review templates unavailable 3h 29m

Started Sep 25, 2026, 07:52 AM UTC· resolved Sep 25, 2026, 11:21 AM UTC

  1. identified Sep 25, 2026, 07:52 AM UTC

    We are working to restore access.

  2. monitoring Sep 25, 2026, 10:34 AM UTC

    Tabular review templates available again.

  3. resolved Sep 25, 2026, 11:21 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor September 22, 2026 Unavailability for some tenants on AP 1h 20m AP instance

Started Sep 22, 2026, 02:18 AM UTC· resolved Sep 22, 2026, 03:38 AM UTC

  1. investigating Sep 22, 2026, 02:18 AM UTC

    We are investigating an issue preventing some customers from logging in to the AP instance. Our engineering team is working to restore access.

  2. identified Sep 22, 2026, 03:12 AM UTC

    We've identified the root cause and are working to mitigate it

  3. resolved Sep 22, 2026, 03:18 AM UTC

    Access to the AP instance has been restored. We have resolved the issue and will continue to review the incident.

  4. investigating Sep 22, 2026, 03:36 AM UTC

    We are continuing to investigate reports that some customers are unable to log in to the AP instance. Our engineering team is working to restore access.

  5. resolved Sep 22, 2026, 03:38 AM UTC

    Access to the AP instance has been restored. We have resolved the issue and will continue to review the incident.

Read the full incident report →

Minor September 21, 2026 Increased Latency and Errors in US region 44m US instance

Started Sep 21, 2026, 03:44 PM UTC· resolved Sep 21, 2026, 04:29 PM UTC

  1. investigating Sep 21, 2026, 03:44 PM UTC

    We are investigating an increased error rate and latency in the US Region. Customers on dedicated storage are not affected.

  2. monitoring Sep 21, 2026, 03:56 PM UTC

    We mitigated the increased increased error rate in the XX Region and are monitoring the system.

  3. resolved Sep 21, 2026, 04:29 PM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor September 16, 2026 Elevated agent error rate in the AU Region 3h 32m AU instance

Started Sep 16, 2026, 01:58 AM UTC· resolved Sep 16, 2026, 05:31 AM UTC

  1. investigating Sep 16, 2026, 01:58 AM UTC

    Customers using the AU instance may be unable to send messages or receive agent responses. We are investigating and working to restore service.

  2. identified Sep 16, 2026, 03:28 AM UTC

    We identified the cause of the increased increased error rate with Agent responses in the AU Region and are actively working to resolve the issue.

  3. identified Sep 16, 2026, 05:11 AM UTC

    We continue to work to resolve the issue. We have identified a path to resolution and are carrying out the steps needed to restore service.

  4. resolved Sep 16, 2026, 05:31 AM UTC

    We mitigate the issue and the service is operating normally.

Read the full incident report →

Minor September 15, 2026 Outlook & Word add-in unavailable for some users 6h 51m EU instance, AP instance, US instance, AU instance

Started Sep 15, 2026, 09:51 PM UTC· resolved Sep 16, 2026, 04:42 AM UTC

  1. identified Sep 15, 2026, 09:51 PM UTC

    We’ve identified an issue affecting the availability of our Word and Outlook add-ins for some users

  2. identified Sep 16, 2026, 12:29 AM UTC

    We identified the cause of the issue impacting availability of our Word and Outlook add-ins for some users and are actively working with Microsoft to have them listed again.

  3. monitoring Sep 16, 2026, 01:23 AM UTC

    The add-ins are listed on Microsoft's marketplace again, and we are monitoring for any remaining availability issues.

  4. resolved Sep 16, 2026, 04:42 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor September 14, 2026 Email delivery unavailable 1h 14m EU instance

Started Sep 14, 2026, 07:43 AM UTC· resolved Sep 14, 2026, 08:58 AM UTC

  1. identified Sep 14, 2026, 07:43 AM UTC

    We identified the cause and are working on a remediation. This affects invitations and other functionality that relies on email delivery.

  2. resolved Sep 14, 2026, 08:58 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor September 13, 2026 Decreased performance of tabular review 1h 46m EU instance

Started Sep 13, 2026, 07:19 PM UTC· resolved Sep 13, 2026, 09:06 PM UTC

  1. investigating Sep 13, 2026, 07:19 PM UTC

    We are investigating an increased error rate for tabular review runs in the EU region.

  2. monitoring Sep 13, 2026, 07:59 PM UTC

    We mitigated the increased increased error rate in the EU Region and are monitoring the system.

  3. resolved Sep 13, 2026, 09:06 PM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor September 4, 2026 Increased Latency and Errors in AP Region 2h 32m AP instance

Started Sep 04, 2026, 06:47 AM UTC· resolved Sep 04, 2026, 09:19 AM UTC

  1. investigating Sep 04, 2026, 06:47 AM UTC

    We are investigating an increase in the latency while logging in the AP Region.

  2. identified Sep 04, 2026, 06:52 AM UTC

    We identified the cause of the increased latency in the AP Region and are actively mitigating it.

  3. identified Sep 04, 2026, 07:32 AM UTC

    We are continuing to investigate increased latency and errors affecting the AP instance. Our team is working with our cloud provider and exploring mitigation options. Some users may continue to experience slow or failed logins and slow page loads.

  4. identified Sep 04, 2026, 08:35 AM UTC

    We continue to investigate increased latency and errors affecting the AP instance. We are working with our cloud provider and testing mitigation options for connectivity to services in Australia East. Some users may continue to experience slow or failed logins and slow page loads.

  5. resolved Sep 04, 2026, 09:19 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor August 25, 2026 Agent service is facing issues across all regions 31m EU instance, AP instance, US instance, AU instance

Started Aug 25, 2026, 11:04 AM UTC· resolved Aug 25, 2026, 11:35 AM UTC

  1. investigating Aug 25, 2026, 11:04 AM UTC

    Agent service is facing issues across all regions

  2. investigating Aug 25, 2026, 11:05 AM UTC

    We are investigating an increased error rate in the XX Region.

  3. investigating Aug 25, 2026, 11:06 AM UTC

    Agent service is facing issues across all regions

  4. investigating Aug 25, 2026, 11:32 AM UTC

    Incident resolved.

  5. resolved Aug 25, 2026, 11:35 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor August 25, 2026 Login issues 27m AP instance

Started Aug 25, 2026, 03:51 AM UTC· resolved Aug 25, 2026, 04:18 AM UTC

  1. investigating Aug 25, 2026, 03:51 AM UTC

    We are investigating an increased error rate in logins in the AP region for certain clients

  2. identified Aug 25, 2026, 03:53 AM UTC

    We identified the cause of the increased increased error rate in the AP Region and are actively mitigating it.

  3. monitoring Aug 25, 2026, 03:53 AM UTC

    We mitigated the increased increased error rate in the AP Region and are monitoring the system.

  4. resolved Aug 25, 2026, 04:18 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor August 12, 2026 File uploads and Add-ins not working 5m EU instance, AP instance, US instance, AU instance

Started Aug 12, 2026, 08:54 AM UTC· resolved Aug 12, 2026, 09:00 AM UTC

  1. identified Aug 12, 2026, 08:54 AM UTC

    We're aware of an issue affecting file uploads and Word Add-ins. Our team is actively working on a fix and we'll post updates here as we have them.

  2. identified Aug 12, 2026, 08:58 AM UTC

    EU & US fully operational

  3. resolved Aug 12, 2026, 09:00 AM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →

Minor July 31, 2026 Drafting tools unavailable 23m EU instance

Started Jul 31, 2026, 01:39 PM UTC· resolved Jul 31, 2026, 02:03 PM UTC

  1. investigating Jul 31, 2026, 01:39 PM UTC

    We are investigating unavailability of drafting tools for certain customers on the EU instance.

  2. resolved Jul 31, 2026, 02:03 PM UTC

    The issue has been resolved and the system is operating normally.

Read the full incident report →