Resolved after 1 hour 20 minutes, affecting AP instance, on September 22, 2026.
Access to the AP instance has been restored. We have resolved the issue and will continue to review the incident.
Affected components
Update timeline
- investigating Sep 22, 2026, 02:18 AM UTC
We are investigating an issue preventing some customers from logging in to the AP instance. Our engineering team is working to restore access.
- identified Sep 22, 2026, 03:12 AM UTC
We've identified the root cause and are working to mitigate it
- resolved Sep 22, 2026, 03:18 AM UTC
Access to the AP instance has been restored. We have resolved the issue and will continue to review the incident.
- investigating Sep 22, 2026, 03:36 AM UTC
We are continuing to investigate reports that some customers are unable to log in to the AP instance. Our engineering team is working to restore access.
- resolved Sep 22, 2026, 03:38 AM UTC
Access to the AP instance has been restored. We have resolved the issue and will continue to review the incident.
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