Resolved after 5 minutes, affecting EU instance and AP instance and 1 more, on August 12, 2026.
EU & US fully operational
Affected components
EU instanceAP instanceUS instanceAU instance
Update timeline
- identified Aug 12, 2026, 08:54 AM UTC
We're aware of an issue affecting file uploads and Word Add-ins. Our team is actively working on a fix and we'll post updates here as we have them.
- identified Aug 12, 2026, 08:58 AM UTC
EU & US fully operational
- resolved Aug 12, 2026, 09:00 AM UTC
The issue has been resolved and the system is operating normally.
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