Resolved after 31 minutes, affecting EU instance and AP instance and 1 more, on August 25, 2026.
Incident resolved.
Affected components
EU instanceAP instanceUS instanceAU instance
Update timeline
- investigating Aug 25, 2026, 11:04 AM UTC
Agent service is facing issues across all regions
- investigating Aug 25, 2026, 11:05 AM UTC
We are investigating an increased error rate in the XX Region.
- investigating Aug 25, 2026, 11:06 AM UTC
Agent service is facing issues across all regions
- investigating Aug 25, 2026, 11:32 AM UTC
Incident resolved.
- resolved Aug 25, 2026, 11:35 AM UTC
The issue has been resolved and the system is operating normally.
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