Resolved after 1 hour 23 minutes, affecting AutoIdent QES and eSign and 1 more, on August 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
AutoIdent QESeSignInstantSigneSign Wallet
Update timeline
- investigating Aug 16, 2026, 06:47 PM UTC
We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.
- monitoring Aug 16, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2026, 08:10 PM UTC
This incident has been resolved.
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