IDNow incident

[Advanced Signature] Service Disruption

Resolved after 1 day 8 hours, affecting Check'nSign.io, on August 9, 2026.

monitoring Aug 10, 2026, 09:08 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 09, 2026, 01:16 AM UTC
Resolved
Aug 10, 2026, 10:10 AM UTC
Duration
1d 8h
Detected by Pingoru
Aug 09, 2026, 01:16 AM UTC

Affected components

Check'nSign.io

Update timeline

  1. identified Aug 09, 2026, 01:16 AM UTC

    We are currently experiencing a service disruption on our advanced signature service Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

  2. identified Aug 09, 2026, 01:57 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 10, 2026, 07:59 AM UTC

    The team is fixing the issue, the service should be restored within the next hour.

  4. monitoring Aug 10, 2026, 09:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 10, 2026, 10:10 AM UTC

    This incident has been resolved.

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