Resolved after 4 hours 50 minutes, affecting IDCheck.io and IDCheck.io PVID, on November 1, 2025.
We are continuing to investigate this issue.
Affected components
IDCheck.ioIDCheck.io PVID
Update timeline
- investigating Nov 01, 2025, 09:25 AM UTC
We are currently experiencing a service disruption on manual analysis only. It affect both pvid and idcheck. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
- investigating Nov 01, 2025, 10:48 AM UTC
We are continuing to investigate this issue.
- resolved Nov 01, 2025, 02:15 PM UTC
This incident has been resolved.
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