IDNow incident

[NG] IDCheck and PVID Service Disruption

Resolved after 46 minutes, affecting IDCheck.io and IDCheck.io PVID, on January 29, 2026.

monitoring Jan 29, 2026, 03:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 29, 2026, 03:13 PM UTC
Resolved
Jan 29, 2026, 03:59 PM UTC
Duration
46m
Detected by Pingoru
Jan 29, 2026, 03:13 PM UTC

Affected components

IDCheck.ioIDCheck.io PVID

Update timeline

  1. investigating Jan 29, 2026, 03:13 PM UTC

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

  2. investigating Jan 29, 2026, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 29, 2026, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2026, 03:59 PM UTC

    This incident has been resolved.

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