Resolved after 3 hours 32 minutes, affecting Check'nSign.io, on March 18, 2026.
The 3rd party provider API is up and running again so we are removing the workaround.
Affected components
Update timeline
- investigating Mar 18, 2026, 12:52 PM UTC
For the last couple of hours, we're experiencing a performance degradation and are currently looking into the issue We will provide regular updates on the issue.
- identified Mar 18, 2026, 12:58 PM UTC
A 3rd party provider API is experiencing an outage, impacting the performance of Check'n'Sign. We are considering options to workaround the issue.
- identified Mar 18, 2026, 01:41 PM UTC
A fix is being implemented.
- monitoring Mar 18, 2026, 01:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 18, 2026, 03:44 PM UTC
The 3rd party provider API is up and running again so we are removing the workaround.
- resolved Mar 18, 2026, 04:25 PM UTC
This incident has been resolved.
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