IDNow incident

*.identity.tm subdomains unreachable due to DNS issue

Resolved after 29 minutes, on July 27, 2026.

monitoring Jul 27, 2026, 09:34 AM UTC

DNS resolution seems to be functioning again. We are collecting evidence for investigation.

Started
Jul 27, 2026, 09:17 AM UTC
Resolved
Jul 27, 2026, 09:46 AM UTC
Duration
29m
Detected by Pingoru
Jul 27, 2026, 09:17 AM UTC

Update timeline

  1. investigating Jul 27, 2026, 09:17 AM UTC

    *.identity.tm domains (including dedicated status page) are not resolved by the DNS, resulting in lack of access to the systems.

  2. monitoring Jul 27, 2026, 09:34 AM UTC

    DNS resolution seems to be functioning again. We are collecting evidence for investigation.

  3. resolved Jul 27, 2026, 09:46 AM UTC

    This incident has been resolved.

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