IDNow incident

Service Disruption for eSigning and Autoident QES (Namirial TSP)

Minor Vendor's status page →

Resolved after 1 hour 48 minutes, affecting AutoIdent QES and eSign and 1 more, on April 21, 2026.

investigating Apr 21, 2026, 03:59 PM UTC

We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. eSigning users who use the Namirial TSP are affected. We will keep you updated with any new developments.

Started
Apr 21, 2026, 03:59 PM UTC
Resolved
Apr 21, 2026, 05:48 PM UTC
Duration
1h 48m
Detected by Pingoru
Apr 21, 2026, 03:59 PM UTC

Affected components

AutoIdent QESeSignInstantSigneSign Wallet

Update timeline

  1. investigating Apr 21, 2026, 03:59 PM UTC

    We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. eSigning users who use the Namirial TSP are affected. We will keep you updated with any new developments.

  2. resolved Apr 21, 2026, 05:48 PM UTC

    This incident has been resolved.

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