Resolved after 1 hour 12 minutes, affecting AutoIdent and AutoIdent QES, on September 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
AutoIdentAutoIdent QES
Update timeline
- investigating Sep 19, 2025, 06:23 PM UTC
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. You might be impacted only if liveness checks are being used. We appreciate your patience and will post regular updates until service performance returns to normal.
- monitoring Sep 19, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 07:35 PM UTC
This incident has been resolved.
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