IDEXX incident

ezyVet Performance Issue - USE1

Minor Vendor's status page →

Resolved after 54 minutes, affecting ezyVet Software: USA and Canada Central/East, on August 17, 2026.

monitoring Aug 17, 2026, 02:38 PM UTC

A fix has been implemented and we are monitoring the results.

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Started
Aug 17, 2026, 02:05 PM UTC
Resolved
Aug 17, 2026, 03:00 PM UTC
Duration
54m
Detected by Pingoru
Aug 17, 2026, 02:05 PM UTC

Affected components

ezyVet Software: USA and Canada Central/East

Update timeline

  1. investigating Aug 17, 2026, 02:05 PM UTC

    Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE1 region We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

  2. monitoring Aug 17, 2026, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 03:00 PM UTC

    This incident has been resolved.

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