Resolved after 3 hours 4 minutes, affecting Conversation Intelligence (classic), on August 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Conversation Intelligence (classic)
Update timeline
- investigating Aug 17, 2026, 02:32 PM UTC
Engineering is currently investigating issues regarding Twilio Console in Conversation Intelligence Classic. Customers may experiences delays seeing their transcripts become available for view.
- monitoring Aug 17, 2026, 02:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 05:37 PM UTC
This incident has been resolved.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services