Twilio incident
Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers
Resolved after 5 hours 16 minutes, affecting Voice, Latin America, on October 23, 2026.
The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.
Affected components
Update timeline
- investigating Oct 23, 2026, 10:26 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 23, 2026, 11:29 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 01:41 AM UTC
We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 24, 2026, 03:43 AM UTC
The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.
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