Resolved after 26 minutes, affecting iPad and Web, on October 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
iPadWeb
Update timeline
- investigating Oct 14, 2026, 08:03 PM UTC
Our Technical Team is currently investigating the performance issues that are occurring when logging into SmartFlow on both the Web and iPad Versions. We apologize for the inconvenience this is causing. We'll provide an update as soon as we have more information.
- identified Oct 14, 2026, 08:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 14, 2026, 08:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 08:30 PM UTC
This incident has been resolved.
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