HiThrive incident
HiThrive web app not accessible due to upstream provider outage
Resolved after 3 hours 13 minutes, affecting HiThrive, on November 18, 2025.
Cloudflare has notified us that a fix has been deployed and access to app.hithrive.com appears to be restored.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Nov 18, 2025, 12:29 PM UTC
A widespread Cloudflare outage is currently preventing most users from accessing app.hithrive.com. HiThrive's Slack and Microsoft Teams apps should not be affected. Shoutouts and celebrations are operating as expected.
- identified Nov 18, 2025, 02:09 PM UTC
Cloudflare is actively working to remediate the outage and we will continue to monitor their progress.
- monitoring Nov 18, 2025, 02:43 PM UTC
Cloudflare has notified us that a fix has been deployed and access to app.hithrive.com appears to be restored.
- resolved Nov 18, 2025, 03:43 PM UTC
This incident has been resolved.
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