Heron Data incident
Intermittent Salesforce Issues Affecting Syncs
Resolved after 19 hours 11 minutes, on October 5, 2026.
There have been no failed syncs due to Salesforce's issues for the past 2 hours. We are continuing to monitor Salesforce sync attempts, and waiting on their team for an explanation of the incident. We have re-synced all affected deals.
Update timeline
- investigating Oct 05, 2026, 03:16 PM UTC
Salesforce is currently experiencing intermittent issues, which are causing some of our sync attempts to fail. We have raised the issue with Salesforce and are actively monitoring the situation. We are retrying failed submission syncs as we go. The issue started at 11:00 ET / 15:00 UTC.
- monitoring Oct 05, 2026, 07:04 PM UTC
There have been no failed syncs due to Salesforce's issues for the past 2 hours. We are continuing to monitor Salesforce sync attempts, and waiting on their team for an explanation of the incident. We have re-synced all affected deals.
- resolved Oct 06, 2026, 10:27 AM UTC
This issue is now resolved.
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