Is Heron Data down?
Last checked 2m agoNo incidents right now.
Heron Data is operational right now. Last checked 2m ago; the most recent incident resolved 13d ago.
Real-time Heron Data status, recent outages, and incident history — pulled directly from Heron Data's official status page at https://status.herondata.io every 5 minutes. Pingoru tracks 13 Heron Data services and has captured 3 incidents in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Heron Data reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Sep 22, 2026, 02:10 PM UTC
We’re currently experiencing degraded dashboard performance. For customers using the dashboard, this may result in slower page load times and an empty Policy Evaluation screen. This issue started at 09:30 ET / 14:30 BST. We are investigating and working on resolving this with highest priority.
- monitoring · Sep 22, 2026, 02:57 PM UTC
We have applied a fix to mitigate the degraded dashboard performance. For customers using the dashboard, pages should be loading at normal speed again, including policy evaluations. If you continue to experience any issues, please email [email protected]
- resolved · Sep 22, 2026, 04:44 PM UTC
Dashboard performance is now back to normal Please reach out to [email protected] in case of any questions
Latest: Dashboard performance is now back to normal Please reach out to [email protected] in case of any questions
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Timeline · 2 updates
- monitoring · Sep 09, 2026, 08:19 PM UTC
We experienced an issue early today affecting historic submissions from the last 30 days Workflows for submissions that included Wells Fargo statements were reprocessed. • If you are a funder using email responses, you may have received summary emails for previously processed deals. • If you subscribe to our webhooks, you may have received additional `end_user.processed` webhooks for previously processed submissions. **This issue is now mitigated and resolved** If this caused any issues for your workflows, please reach out to [[email protected]](mailto:[email protected]).
- resolved · Sep 09, 2026, 09:42 PM UTC
This issue is now resolved. For any questions, please contact [[email protected]](mailto:[email protected]).
Latest: This issue is now resolved. For any questions, please contact [[email protected]](mailto:[email protected]).
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Timeline · 3 updates
- investigating · Jul 27, 2026, 03:16 PM UTC
We are experiencing an outage caused by one of our external vendors affecting submission processing. This is causing temporary failures / some submissions missing partial results This issue started at 10:15 ET / 15:15 UTC. We are investigating and working on resolving this with highest priority.
- identified · Jul 27, 2026, 03:21 PM UTC
We have identified the issue causing the outage with submission processing We have implemented a fix and will reprocess any affected submissions. We estimate this to be completed by 12:00 ET / 17:00 UTC.
- resolved · Jul 27, 2026, 03:36 PM UTC
This issue is now resolved. Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected. All affected submissions have been rerun. For any questions, please contact [[email protected]](mailto:[email protected]).
Latest: This issue is now resolved. Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected. All affected submissions have been rerun. For any questions, please contact [suppo…
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- Heron Dashboard slow to load ResolvedStarted Sep 22, 2026, 02:10 PM UTC · Resolved Sep 22, 2026, 04:44 PM UTC · 2h 33m
- Started Sep 09, 2026, 08:19 PM UTC · Resolved Sep 09, 2026, 09:42 PM UTC · 1h 22m
- Submission processing affected ResolvedStarted Jul 27, 2026, 03:16 PM UTC · Resolved Jul 27, 2026, 03:36 PM UTC · 19m