Resolved after 23 minutes, affecting Analytics Dashboard, on February 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Analytics Dashboard
Update timeline
- investigating Feb 04, 2025, 09:59 AM UTC
We are experiencing degraded performance on the Helpshift Dashboard Reports screen and are investigating the issue.
- identified Feb 04, 2025, 10:22 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2025, 10:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2025, 10:23 AM UTC
This incident has been resolved.
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