Helpshift incident

Analytics Dashboard - Service Degradation

Resolved after 45 minutes, affecting Helpshift Dashboard, on October 2, 2026.

investigating Oct 02, 2026, 02:26 PM UTC

We are currently experiencing an issue with our Analytics Dashboard due to a disruption with a Third-party Service.

Started
Oct 02, 2026, 02:26 PM UTC
Resolved
Oct 02, 2026, 03:12 PM UTC
Duration
45m
Detected by Pingoru
Oct 02, 2026, 02:26 PM UTC

Affected components

Helpshift Dashboard

Update timeline

  1. investigating Oct 02, 2026, 02:26 PM UTC

    We are currently experiencing an issue with our Analytics Dashboard due to a disruption with a Third-party Service.

  2. resolved Oct 02, 2026, 03:12 PM UTC

    This incident has been resolved.

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