Helpshift incident
Degraded Performance for issue creation via platform iOS
Minor Vendor's status page →
Resolved after 3 hours 2 minutes, affecting Mobile SDK, on March 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Mobile SDK
Update timeline
- investigating Mar 05, 2025, 09:33 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2025, 10:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2025, 12:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2025, 12:35 PM UTC
This incident has been resolved.
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