Helpshift incident

Issue with Help Center page

Minor Vendor's status page →

Resolved after 50 minutes, affecting Web Support Page, on April 9, 2025.

monitoring Apr 09, 2025, 10:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 09, 2025, 10:08 AM UTC
Resolved
Apr 09, 2025, 10:58 AM UTC
Duration
50m
Detected by Pingoru
Apr 09, 2025, 10:08 AM UTC

Affected components

Web Support Page

Update timeline

  1. investigating Apr 09, 2025, 10:08 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2025, 10:44 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2025, 10:58 AM UTC

    This incident has been resolved.

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