Gladia Outage History

Gladia is up right now

Pingoru has recorded 72 incidents for Gladia: 72 in the last 12 months and 16 in the last 90 days.

Source: status.gladia.io

72incidents recorded
72last 12 months
16last 90 days
112 minutestypical duration
Incidents per month
01020AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Gladia in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261711 of 720 (2%)
May 202637 of 744 (1%)
June 2026211 of 720 (1%)
July 20261216 of 744 (2%)
August 202600 of 744 (0%)
September 20261050 of 720 (7%)
October 202632 of 548 (0%)

Incidents, newest first

Minor October 7, 2026 [Europe] Pre-Recorded is in a degraded state 1h 16m Pre-Recorded v2

Started Oct 07, 2026, 01:00 PM UTC· resolved Oct 07, 2026, 02:17 PM UTC

  1. investigating Oct 07, 2026, 01:00 PM UTC

    Service is unhealthy

  2. investigating Oct 07, 2026, 01:16 PM UTC

    https://public-cloud.status-ovhcloud.com/incidents/kdqq2smzfd4t

  3. investigating Oct 07, 2026, 01:25 PM UTC

    Service is coming back online, expect some latency while we process accumulated requests

  4. monitoring Oct 07, 2026, 02:04 PM UTC

    Most of the backlog is cleared. We’re temporarily raising the rate limit to drain the rest as fast as possible. Expect normal operation again in a few minutes.

  5. resolved Oct 07, 2026, 02:17 PM UTC

    Fully recovered. Back to normal operation.

Read the full incident report →

Minor October 3, 2026 [Europe] Pre-Recorded is in degraded state 18m Pre-Recorded v2

Started Oct 03, 2026, 09:26 AM UTC· resolved Oct 03, 2026, 09:45 AM UTC

  1. identified Oct 03, 2026, 09:26 AM UTC

    Pre-recorded jobs may be delayed

  2. monitoring Oct 03, 2026, 09:37 AM UTC

    Pre-recorded is recovering.

  3. resolved Oct 03, 2026, 09:45 AM UTC

    Operations are back to normal

Read the full incident report →

Minor September 28, 2026 [Europe] Add-ons is in a degraded state 2m

Started Sep 28, 2026, 01:42 PM UTC· resolved Sep 28, 2026, 01:45 PM UTC

  1. investigating Sep 28, 2026, 01:42 PM UTC

    Service is unhealthy

  2. resolved Sep 28, 2026, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2026 Real-time and Pre-recorded is having issue 1h 32m Website, Add-ons, Playground, Real-Time v2 and 3 more

Started Sep 23, 2026, 02:14 PM UTC· resolved Sep 23, 2026, 03:47 PM UTC

  1. investigating Sep 23, 2026, 02:14 PM UTC

    Another network incident is affecting our production

  2. investigating Sep 23, 2026, 02:24 PM UTC

    Investigating source of the issue

  3. identified Sep 23, 2026, 02:35 PM UTC

    Network issue affecting Pre-recorded and Real Time. Transcription processing is slower than usual, and file uploads may also be affected. Our team is actively working on a resolution. We will share another update as soon as more information is available.

  4. identified Sep 23, 2026, 02:36 PM UTC

    Network issue affecting Pre-recorded and Real Time. Transcription processing is slower than usual, and file uploads may also be affected. Our team is actively working on a resolution. We will share another update as soon as more information is available.

  5. monitoring Sep 23, 2026, 02:53 PM UTC

    The underlying issue has been mitigated and the platform is stable again. Pre-recorded transcriptions are still taking around 6 minutes on average as we work through the backlog accumulated during the incident. We are monitoring closely and will share another update once processing times return to normal.

  6. resolved Sep 23, 2026, 03:47 PM UTC

    The network issue reported by our provider has been resolved, and the platform is stable again. We scaled processing capacity to clear the backlog accumulated during the incident, and the queue is now fully drained. Pre-recorded processing times have returned to an average of around 15 seconds. Real-Time is stable.

Read the full incident report →

Minor September 23, 2026 Global Incident - Pre-Recorded / Real-Time 1h 4m Website, Add-ons, Playground, Real-Time v2 and 3 more

Started Sep 23, 2026, 07:05 AM UTC· resolved Sep 23, 2026, 08:10 AM UTC

  1. investigating Sep 23, 2026, 07:05 AM UTC

    Investigating source of the issue

  2. investigating Sep 23, 2026, 07:14 AM UTC

    Still Investigating source of the issue.

  3. monitoring Sep 23, 2026, 07:37 AM UTC

    Update : service recovering Situation returning to normal. New Pre-Recorded jobs process normally. Jobs from 08:55–09:34 UTC+2 are processed with delay.

  4. resolved Sep 23, 2026, 08:10 AM UTC

    All services have returned to normal operation. The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared. We consider this incident resolved. Thank you for your patience.

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Minor September 22, 2026 Real Time outage 1m Real-Time v2, Pre-Recorded v2, Real-Time v1

Started Sep 22, 2026, 05:56 PM UTC· resolved Sep 22, 2026, 05:58 PM UTC

  1. investigating Sep 22, 2026, 05:56 PM UTC

    We experienced networking issues affecting Pre-recorded and Real time APIs.

  2. resolved Sep 22, 2026, 05:58 PM UTC

    Incident is resolved

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Minor September 22, 2026 Timeouts 20m

Started Sep 22, 2026, 05:34 PM UTC· resolved Sep 22, 2026, 05:54 PM UTC

  1. investigating Sep 22, 2026, 05:34 PM UTC

    We are experiencing timeouts

  2. monitoring Sep 22, 2026, 05:53 PM UTC

    Incident is resolved. We experienced some network issues affecting Real Time.

  3. resolved Sep 22, 2026, 05:54 PM UTC

    Incident is resolved

Read the full incident report →

Minor September 21, 2026 [Europe] API is in a degraded state 2h 6m API

Started Sep 21, 2026, 10:01 AM UTC· resolved Sep 21, 2026, 12:08 PM UTC

  1. investigating Sep 21, 2026, 10:01 AM UTC

    Service is unhealthy

  2. monitoring Sep 21, 2026, 10:37 AM UTC

    Service is back to normal, monitoring

  3. resolved Sep 21, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2026 [Europe] Real Time V2 degraded state 25m Real-Time v2

Started Sep 02, 2026, 06:30 AM UTC· resolved Sep 02, 2026, 06:55 AM UTC

  1. identified Sep 02, 2026, 06:30 AM UTC

    Real-time API v2 is experiencing intermittent availability and connection failures.

  2. resolved Sep 02, 2026, 06:55 AM UTC

    Service has been restored. Pre-recorded transcription was largely unaffected.

Read the full incident report →

Minor July 30, 2026 Pyannote Modal diarization failing (DNS) — empty speakers –

Started Jul 30, 2026, 04:07 PM UTC· resolved Jul 30, 2026, 04:07 PM UTC

  1. investigating Jul 30, 2026, 04:06 PM UTC

    Service is unhealthy

  2. resolved Jul 30, 2026, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 26, 2026 [Europe] Translations are in a degraded state 14m Add-ons

Started Jul 26, 2026, 05:37 PM UTC· resolved Jul 26, 2026, 05:52 PM UTC

  1. investigating Jul 26, 2026, 05:37 PM UTC

    Service is unhealthy

  2. monitoring Jul 26, 2026, 05:51 PM UTC

    Translation service was overloaded.

  3. resolved Jul 26, 2026, 05:52 PM UTC

    Translation service was scaled to accommodate heavy load.

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Minor July 18, 2026 [Europe] Real-Time v2 is in a degraded state 6m Add-ons

Started Jul 18, 2026, 05:44 PM UTC· resolved Jul 18, 2026, 05:50 PM UTC

  1. investigating Jul 18, 2026, 05:44 PM UTC

    Service is unhealthy

  2. resolved Jul 18, 2026, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026 [Europe] Add-ons Sentiment Analysis Failures 11h 51m Add-ons

Started Jul 09, 2026, 07:24 PM UTC· resolved Jul 10, 2026, 07:16 AM UTC

  1. investigating Jul 09, 2026, 07:24 PM UTC

    Service is unhealthy

  2. resolved Jul 10, 2026, 07:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2026 Slow transcriptions 1h 34m Pre-Recorded v2

Started Jul 07, 2026, 08:50 PM UTC· resolved Jul 07, 2026, 10:24 PM UTC

  1. investigating Jul 07, 2026, 08:50 PM UTC

    There is a connectivity issue causing huge slow downs in transcriptions. We are working on identifying the root cause.

  2. monitoring Jul 07, 2026, 09:37 PM UTC

    We've identified to the root cause. We are in recovery and monitoring the situation.

  3. resolved Jul 07, 2026, 10:24 PM UTC

    The incident has been resolved. All pending jobs have been processed successfully.

Read the full incident report →

Minor July 3, 2026 Temporary Latency and Timeouts on Gladia API – Website, Add-ons, Playground, Real-Time v2 and 3 more

Started Jul 03, 2026, 03:02 PM UTC· resolved Jul 03, 2026, 03:02 PM UTC

  1. resolved Jul 03, 2026, 03:02 PM UTC

    Timeframe: 5:02 PM – 5:08 PM Paris Time (CET/CEST) Update: We experienced a brief period of elevated latency and intermittent timeouts affecting the Gladia API. Our engineering team monitored the situation, and performance has since fully stabilized. All systems are now operating normally. We apologize for any disruption this may have caused.

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Minor May 3, 2026 Network instability API on Pre-recorded and Real Time 50m Add-ons, Playground, Real-Time v2, API and 2 more

Started May 03, 2026, 09:17 AM UTC· resolved May 03, 2026, 10:08 AM UTC

  1. investigating May 03, 2026, 09:17 AM UTC

    Network instability API on Pre-recorded and Real Time.

  2. monitoring May 03, 2026, 09:43 AM UTC

    Corrective actions are deployed. Impacted services: Real-Time v2, Add-ons, Pre-Recorded, Real-Time v. Expected resolution: around 9:45 UTC.

  3. resolved May 03, 2026, 09:51 AM UTC

    A network disruption in the Europe infrastructure triggered cascading failures that ultimately affected database connectivity and API availability. Service was restored after isolating the affected component and performing a database failover.

  4. resolved May 03, 2026, 10:08 AM UTC

    Incident completed. All of our services are now operational.

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Minor April 26, 2026 [US West 1] Real-Time v2 is in a degraded state 3h 1m

Started Apr 26, 2026, 02:29 PM UTC· resolved Apr 26, 2026, 05:30 PM UTC

  1. investigating Apr 26, 2026, 02:29 PM UTC

    Service is unhealthy

  2. resolved Apr 26, 2026, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026 [US] Real-Time v2 is in a degraded state 2h 19m

Started Mar 30, 2026, 10:14 AM UTC· resolved Mar 30, 2026, 12:34 PM UTC

  1. investigating Mar 30, 2026, 10:14 AM UTC

    Service is unhealthy

  2. resolved Mar 30, 2026, 12:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026 [Europe] Real-Time v2 and Async transcription are in a degraded state 1h 11m Add-ons, Real-Time v2, Pre-Recorded v2, Real-Time v1

Started Mar 03, 2026, 03:34 PM UTC· resolved Mar 03, 2026, 04:45 PM UTC

  1. investigating Mar 03, 2026, 03:34 PM UTC

    Both real time and async transcription services are unhealthy

  2. identified Mar 03, 2026, 04:01 PM UTC

    A network issue is being mitigated by our technical team

  3. monitoring Mar 03, 2026, 04:31 PM UTC

    Everything's back to normal, we are still actively monitoring.

  4. resolved Mar 03, 2026, 04:45 PM UTC

    Everything's back to normal. Sorry for the inconvenience.

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Minor February 26, 2026 Pre-Recorded is in a degraded state 26m Pre-Recorded v2

Started Feb 26, 2026, 02:22 PM UTC· resolved Feb 26, 2026, 02:49 PM UTC

  1. investigating Feb 26, 2026, 02:22 PM UTC

    Performances are degraded

  2. resolved Feb 26, 2026, 02:49 PM UTC

    Merging incident into another.

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Minor January 28, 2026 Unscheduled Maintenance 1h 5m Website, Add-ons, Playground, Real-Time v2 and 3 more

Started Jan 28, 2026, 06:50 AM UTC· resolved Jan 28, 2026, 07:55 AM UTC

  1. investigating Jan 28, 2026, 06:50 AM UTC

    An unscheduled maintenance had to be performed this morning and is causing retries on the API

  2. identified Jan 28, 2026, 07:23 AM UTC

    A pooler issue in our main database is creating contention and refusing some connections. We identified the issue and working on fixing it.

  3. resolved Jan 28, 2026, 07:55 AM UTC

    Everything back to normal. Sorry for the inconvenience.

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Minor January 7, 2026 Real-Time v2 is in a degraded state 23m

Started Jan 07, 2026, 02:13 PM UTC· resolved Jan 07, 2026, 02:36 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →