Resolved after 1 hour 5 minutes, affecting Website and Add-ons and 1 more, on January 28, 2026.
A pooler issue in our main database is creating contention and refusing some connections. We identified the issue and working on fixing it.
Affected components
WebsiteAdd-onsPlaygroundReal-Time v2APIPre-Recorded v2Real-Time v1
Update timeline
- investigating Jan 28, 2026, 06:50 AM UTC
An unscheduled maintenance had to be performed this morning and is causing retries on the API
- identified Jan 28, 2026, 07:23 AM UTC
A pooler issue in our main database is creating contention and refusing some connections. We identified the issue and working on fixing it.
- resolved Jan 28, 2026, 07:55 AM UTC
Everything back to normal. Sorry for the inconvenience.
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