Gladia incident

[Europe] Pre-Recorded is in a degraded state

Resolved after 1 hour 16 minutes, affecting Pre-Recorded v2, on October 7, 2026.

monitoring Oct 07, 2026, 02:04 PM UTC

Most of the backlog is cleared. We’re temporarily raising the rate limit to drain the rest as fast as possible. Expect normal operation again in a few minutes.

Started
Oct 07, 2026, 01:00 PM UTC
Resolved
Oct 07, 2026, 02:17 PM UTC
Duration
1h 16m
Detected by Pingoru
Oct 07, 2026, 01:00 PM UTC

Affected components

Pre-Recorded v2

Update timeline

  1. investigating Oct 07, 2026, 01:00 PM UTC

    Service is unhealthy

  2. investigating Oct 07, 2026, 01:16 PM UTC

    https://public-cloud.status-ovhcloud.com/incidents/kdqq2smzfd4t

  3. investigating Oct 07, 2026, 01:25 PM UTC

    Service is coming back online, expect some latency while we process accumulated requests

  4. monitoring Oct 07, 2026, 02:04 PM UTC

    Most of the backlog is cleared. We’re temporarily raising the rate limit to drain the rest as fast as possible. Expect normal operation again in a few minutes.

  5. resolved Oct 07, 2026, 02:17 PM UTC

    Fully recovered. Back to normal operation.

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