Resolved after 1 hour 4 minutes, affecting Website and Add-ons and 1 more, on September 23, 2026.
All services have returned to normal operation. The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared. We consider this incident resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 23, 2026, 07:05 AM UTC
Investigating source of the issue
- investigating Sep 23, 2026, 07:14 AM UTC
Still Investigating source of the issue.
- monitoring Sep 23, 2026, 07:37 AM UTC
Update : service recovering Situation returning to normal. New Pre-Recorded jobs process normally. Jobs from 08:55–09:34 UTC+2 are processed with delay.
- resolved Sep 23, 2026, 08:10 AM UTC
All services have returned to normal operation. The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared. We consider this incident resolved. Thank you for your patience.
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