Gladia incident

[Europe] Real-Time v2 and Async transcription are in a degraded state

Resolved after 1 hour 11 minutes, affecting Add-ons and Real-Time v2 and 1 more, on March 3, 2026.

monitoring Mar 03, 2026, 04:31 PM UTC

Everything's back to normal, we are still actively monitoring.

Started
Mar 03, 2026, 03:34 PM UTC
Resolved
Mar 03, 2026, 04:45 PM UTC
Duration
1h 11m
Detected by Pingoru
Mar 03, 2026, 03:34 PM UTC

Affected components

Add-onsReal-Time v2Pre-Recorded v2Real-Time v1

Update timeline

  1. investigating Mar 03, 2026, 03:34 PM UTC

    Both real time and async transcription services are unhealthy

  2. identified Mar 03, 2026, 04:01 PM UTC

    A network issue is being mitigated by our technical team

  3. monitoring Mar 03, 2026, 04:31 PM UTC

    Everything's back to normal, we are still actively monitoring.

  4. resolved Mar 03, 2026, 04:45 PM UTC

    Everything's back to normal. Sorry for the inconvenience.

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