Gladia incident

Slow transcriptions

Resolved after 1 hour 34 minutes, affecting Pre-Recorded v2, on July 7, 2026.

resolved Jul 07, 2026, 10:24 PM UTC

The incident has been resolved. All pending jobs have been processed successfully.

Started
Jul 07, 2026, 08:50 PM UTC
Resolved
Jul 07, 2026, 10:24 PM UTC
Duration
1h 34m
Detected by Pingoru
Jul 07, 2026, 08:50 PM UTC

Affected components

Pre-Recorded v2

Update timeline

  1. investigating Jul 07, 2026, 08:50 PM UTC

    There is a connectivity issue causing huge slow downs in transcriptions. We are working on identifying the root cause.

  2. monitoring Jul 07, 2026, 09:37 PM UTC

    We've identified to the root cause. We are in recovery and monitoring the situation.

  3. resolved Jul 07, 2026, 10:24 PM UTC

    The incident has been resolved. All pending jobs have been processed successfully.

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