Resolved after 1 hour 37 minutes, affecting US1 Rules Engine Queue and US1 Data Processor Queue, on January 23, 2025.
We have identified the issue causing delays and taken recovery actions. Queues are now processing as expected and backlog will clear in next couple of hours. Monitoring closely.
Affected components
Update timeline
- investigating Jan 23, 2025, 09:20 AM UTC
We are investigating reports of latency in processing queues of CS-US1 environment. We will post further updates as we have more details.
- monitoring Jan 23, 2025, 09:37 AM UTC
We have identified the issue causing delays and taken recovery actions. Queues are now processing as expected and backlog will clear in next couple of hours. Monitoring closely.
- resolved Jan 23, 2025, 10:58 AM UTC
Queues are back to normal levels.
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