Gainsight incident
Salesforce Service Disruption - Cascading impact on Gainsight CS functionality
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Resolved after 8 hours 35 minutes, affecting Gainsight CS US1 Application and Gainsight CS US2 Application and 1 more, on September 16, 2026.
This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433
Affected components
Gainsight CS US1 ApplicationGainsight CS US2 ApplicationGainsight CS EU Application
Update timeline
- investigating Sep 16, 2026, 10:34 AM UTC
Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side. More details about the issue are here: https://status.salesforce.com/incidents/20004433
- resolved Sep 16, 2026, 07:10 PM UTC
This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433
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