Is Gainsight down?
Last checked 1m agoNo incidents right now.
Gainsight is operational right now. Last checked 1m ago; the most recent incident resolved 9h ago.
Real-time Gainsight status, recent outages, and incident history — pulled directly from Gainsight's official status page at https://status.gainsight.com every 5 minutes. Pingoru tracks 24 Gainsight services and has captured 10 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment Gainsight reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Gainsight CS US1 ApplicationUS1 Rules Engine Queue
Timeline · 3 updates
- investigating · Oct 08, 2026, 06:12 PM UTC
We are currently investigating delays affecting Rules and Participant Sync in Gainsight CS US1. Our team is actively looking into the issue and we will provide an update as more information becomes available.
- monitoring · Oct 08, 2026, 07:28 PM UTC
Thank you for your patience. Our team is making progress on the delays affecting Rules and Participant Sync in Gainsight CS US1 and will share another update as the situation develops.
- resolved · Oct 08, 2026, 10:11 PM UTC
This incident has been resolved. The delays affecting Rules and Participant Sync in Gainsight CS US1 have cleared, and queues are caught up and back to normal levels. Thank you for your patience.
Latest: This incident has been resolved. The delays affecting Rules and Participant Sync in Gainsight CS US1 have cleared, and queues are caught up and back to normal levels. Thank you for…
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- Gainsight CS US1 ApplicationGainsight CS US2 ApplicationGainsight CS EU Application
Timeline · 2 updates
- investigating · Sep 16, 2026, 10:34 AM UTC
Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side. More details about the issue are here: https://status.salesforce.com/incidents/20004433
- resolved · Sep 16, 2026, 07:10 PM UTC
This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433
Latest: This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433
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- US2 Rules Engine QueueEU Rules Engine Queue
Timeline · 4 updates
- investigating · Sep 13, 2026, 07:32 PM UTC
We have received reports of "Rules" failures for a subset of customers, Our team is investigating the same, we will provide further updates as we receive more details.
- monitoring · Sep 13, 2026, 08:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 14, 2026, 12:34 AM UTC
Thank you for your patience as we track the progress of Rules Queues and monitor for any further issues.
- resolved · Sep 14, 2026, 03:20 AM UTC
This incident has been resolved. Rules processing in our US2 and EU regions experienced failures between 19:00 UTC and 20:30 UTC. Replays have been triggered for affected rules. If you received a failure notification, you may also rerun any failed rules and workflows directly from your org. Please reach out to [email protected] if you have questions or need assistance.
Latest: This incident has been resolved. Rules processing in our US2 and EU regions experienced failures between 19:00 UTC and 20:30 UTC. Replays have been triggered for affected rules. If…
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- Gainsight CS US2 Application
Timeline · 3 updates
- investigating · Sep 09, 2026, 03:18 PM UTC
We are currently investigating degraded performance affecting our US2 region. We will provide updates as more information becomes available.
- monitoring · Sep 09, 2026, 03:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 09, 2026, 06:16 PM UTC
This issue has been resolved. The team identified and addressed a traffic issue causing API slowness and page load failures across the US2 region. Performance began recovering by approximately 15:20 UTC, with restoration confirmed by approximately 15:47 UTC. There may be residual delays in Rules processing and Data Designer as queues catch up. We will continue to review the incident internally and take steps to prevent recurrence.
Latest: This issue has been resolved. The team identified and addressed a traffic issue causing API slowness and page load failures across the US2 region. Performance began recovering by a…
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- Started Oct 08, 2026, 06:12 PM UTC · Resolved Oct 08, 2026, 10:11 PM UTC · 3h 59m
- Started Sep 16, 2026, 10:34 AM UTC · Resolved Sep 16, 2026, 07:10 PM UTC · 8h 35m
- Started Sep 14, 2026, 03:20 AM UTC · Resolved Sep 14, 2026, 12:15 PM UTC · 8h 55m
- Started Sep 09, 2026, 03:18 PM UTC · Resolved Sep 09, 2026, 06:16 PM UTC · 2h 57m