FreedomPay Outage History
FreedomPay is up right nowPingoru has recorded 85 incidents for FreedomPay: 83 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 17 of 720 (2%) |
| May 2026 | 4 | 9 of 744 (1%) |
| June 2026 | 11 | 10 of 720 (1%) |
| July 2026 | 3 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 5 | 3 of 720 (0%) |
| October 2026 | 11 | 11 of 589 (2%) |
Incidents, newest first
Notice February 18, 2026 Update: Network International - MEA Transaction Processing Issues 14m Network International - MEA
Started Feb 18, 2026, 04:31 PM UTC· resolved Feb 18, 2026, 04:46 PM UTC
- monitoring Feb 18, 2026, 04:31 PM UTC
FreedomPay is in contact with Network International - MEA and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Feb 18, 2026, 04:46 PM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.
Minor January 13, 2026 RedSys ISO - Degraded performance 7m Redsys - Europe
Started Jan 13, 2026, 06:15 AM UTC· resolved Jan 13, 2026, 06:22 AM UTC
- investigating Jan 13, 2026, 06:15 AM UTC
We are currently investigating this issue.
- resolved Jan 13, 2026, 06:22 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.
Notice January 9, 2026 Update: Stripe Transaction Processing Issues 2h 27m Stripe
Started Jan 09, 2026, 04:52 PM UTC· resolved Jan 09, 2026, 07:20 PM UTC
- monitoring Jan 09, 2026, 04:52 PM UTC
FreedomPay is in contact with Stripe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Jan 09, 2026, 07:20 PM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Stripe relationship manager.
Minor December 18, 2025 Alert: Value Added Services Engine (VAS) Processing Issues 33m Value Added Services Engine (VAS)
Started Dec 18, 2025, 10:22 AM UTC· resolved Dec 18, 2025, 10:55 AM UTC
- investigating Dec 18, 2025, 10:22 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Value Added Services Engine (VAS). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Dec 18, 2025, 10:22 AM UTC
FreedomPay has identified the issue causing transaction processing latency with Value Added Services Engine (VAS). FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.
- resolved Dec 18, 2025, 10:55 AM UTC
Transaction processing has returned to normal and all issues have been resolved.
Minor December 5, 2025 Alert: Kount Processing Issues 16m Kount
Started Dec 05, 2025, 09:03 AM UTC· resolved Dec 05, 2025, 09:20 AM UTC
- investigating Dec 05, 2025, 09:03 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Kount. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- investigating Dec 05, 2025, 09:17 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2025, 09:18 AM UTC
FreedomPay is in contact with Kount and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Dec 05, 2025, 09:20 AM UTC
Transaction processing has returned to normal and all issues have been resolved.
Minor November 24, 2025 Alert: Worldpay Processing Issues 1h 29m Worldpay
Started Nov 24, 2025, 06:22 AM UTC· resolved Nov 24, 2025, 07:51 AM UTC
- investigating Nov 24, 2025, 06:22 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Nov 24, 2025, 07:51 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay relationship manager.
Minor November 18, 2025 Alert: Elavon Europe Processing Issues 6m Elavon Europe
Started Nov 18, 2025, 09:08 AM UTC· resolved Nov 18, 2025, 09:15 AM UTC
- investigating Nov 18, 2025, 09:08 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Nov 18, 2025, 09:15 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Elavon Europe relationship manager.
Minor November 6, 2025 Alert: Enterprise Portal Processing Issues 27m Enterprise Portal
Started Nov 06, 2025, 07:53 PM UTC· resolved Nov 06, 2025, 08:21 PM UTC
- investigating Nov 06, 2025, 07:53 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Enterprise Portal. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Nov 06, 2025, 08:08 PM UTC
FreedomPay has identified the issue causing transaction processing latency with Enterprise Portal. FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.
- resolved Nov 06, 2025, 08:21 PM UTC
Transaction processing has returned to normal and all issues have been resolved.
Minor October 23, 2025 Alert: Global Payments UCP APAC Processing Issues 1h 45m Global Payments UCP APAC
Started Oct 23, 2025, 09:09 AM UTC· resolved Oct 23, 2025, 10:55 AM UTC
- investigating Oct 23, 2025, 09:09 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP APAC. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Oct 23, 2025, 09:12 AM UTC
FreedomPay is in contact with Global Payments UCP APAC and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Oct 23, 2025, 10:55 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP APAC relationship manager.