Resolved after 6 minutes, affecting Elavon Europe, on November 18, 2025.
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Elavon Europe relationship manager.
Affected components
Elavon Europe
Update timeline
- investigating Nov 18, 2025, 09:08 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Nov 18, 2025, 09:15 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Elavon Europe relationship manager.
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