FreedomPay incident

RedSys ISO - Degraded performance

Resolved after 7 minutes, affecting Redsys - Europe, on January 13, 2026.

resolved Jan 13, 2026, 06:22 AM UTC

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

Started
Jan 13, 2026, 06:15 AM UTC
Resolved
Jan 13, 2026, 06:22 AM UTC
Duration
7m
Detected by Pingoru
Jan 13, 2026, 06:15 AM UTC

Affected components

Redsys - Europe

Update timeline

  1. investigating Jan 13, 2026, 06:15 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 13, 2026, 06:22 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

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