Resolved after 3 hours 37 minutes, affecting Elation Billing and Payment Processing (Payment Processing — app.elationemr.com), on August 13, 2026.
Our team has deployed a fix and we are seeing signs of recovery. We will continue to monitor to ensure full recovery.
Affected components
Elation BillingPayment Processing (Payment Processing — app.elationemr.com)
Update timeline
- identified Aug 13, 2026, 01:24 PM UTC
We have identified an issues causing errors when attempting to save edits to bills in order to process claims. Our team is currently working on a fix.
- monitoring Aug 13, 2026, 04:22 PM UTC
Our team has deployed a fix and we are seeing signs of recovery. We will continue to monitor to ensure full recovery.
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