Resolved after 3 hours 7 minutes, affecting Electronic prescription service and Payment Processing (Payment Processing — app.elationemr.com), on August 26, 2026.
We're continuing to roll out the fix for this issue.
Affected components
Electronic prescription servicePayment Processing (Payment Processing — app.elationemr.com)
Update timeline
- investigating Aug 26, 2026, 09:26 PM UTC
Some practices are seeing an error when attempting to send prescriptions electronically.
- identified Aug 26, 2026, 09:58 PM UTC
We have identified the cause of the issue and are working on deploying a fix.
- identified Aug 26, 2026, 10:31 PM UTC
We are currently in the process of deploying a fix for this.
- identified Aug 26, 2026, 11:00 PM UTC
The fix is in the process of being deployed.
- identified Aug 26, 2026, 11:38 PM UTC
We're continuing to roll out the fix for this issue.
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