Elation Health incident

AI billing code generation service impaired

Resolved after 22 minutes, affecting Elation Billing and Payment Processing (Payment Processing — app.elationemr.com), on August 26, 2026.

investigating Aug 26, 2026, 09:43 PM UTC

We are investigating an elevated failure rate when performing automated billing code generation, or when saving bills.

Started
Aug 26, 2026, 09:43 PM UTC
Resolved
Aug 26, 2026, 10:05 PM UTC
Duration
22m
Detected by Pingoru
Aug 26, 2026, 09:43 PM UTC

Affected components

Elation BillingPayment Processing (Payment Processing — app.elationemr.com)

Update timeline

  1. investigating Aug 26, 2026, 09:43 PM UTC

    We are investigating an elevated failure rate when performing automated billing code generation, or when saving bills.

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