Decagon incident

Some services are down

Major Vendor's status page →

Resolved after 20 minutes, affecting section-184257 (Decagon Admin Portal) and section-323076 (Decagon Admin Portal) and 1 more, on December 5, 2025.

investigating Dec 05, 2025, 09:00 AM UTC

We’re currently experiencing degraded service due to a widespread Cloudflare outage impacting connectivity across the internet. Our infrastructure remains fully operational; however, users may be unable to access the admin portal. At this time, we are not seeing any impact to our API or to end-customer conversations.

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Started
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:20 AM UTC
Duration
20m
Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC

Affected components

section-184257 (Decagon Admin Portal)section-323076 (Decagon Admin Portal)section-184257 ([US] Decagon Admin Portal)

Update timeline

  1. investigating Dec 05, 2025, 09:00 AM UTC

    We’re currently experiencing degraded service due to a widespread Cloudflare outage impacting connectivity across the internet. Our infrastructure remains fully operational; however, users may be unable to access the admin portal. At this time, we are not seeing any impact to our API or to end-customer conversations.

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