ClearSale incident

Client Portal Out of Service.

Resolved after 3 hours 50 minutes, affecting Client Portal, on October 29, 2025.

investigating Oct 29, 2025, 06:04 PM UTC

The Client Portal is currently down due to a Global Front Door issue with Microsoft Azure. We are closely monitoring the situation and waiting for Azure services to be restored so the portal can come back online. Azure status page: https://azure.status.microsoft/pt-br/status

Started
Oct 29, 2025, 06:04 PM UTC
Resolved
Oct 29, 2025, 09:55 PM UTC
Duration
3h 50m
Detected by Pingoru
Oct 29, 2025, 06:04 PM UTC

Affected components

Client Portal

Update timeline

  1. investigating Oct 29, 2025, 06:04 PM UTC

    The Client Portal is currently down due to a Global Front Door issue with Microsoft Azure. We are closely monitoring the situation and waiting for Azure services to be restored so the portal can come back online. Azure status page: https://azure.status.microsoft/pt-br/status

  2. resolved Oct 29, 2025, 09:55 PM UTC

    The Client Portal is back online.

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